The session brought together academic and professional experience with lived experience of working in migrant/refugee settings across Europe, Middle East, Asia and Australia. Parallels were drawn with the role of evidence-based interventions and the role that the target population can play in improving their own health outcomes by capacity building and their active involvement in the health promotion and policy design process. Positive reflections were made from systems which were designed to cater for migrants/refugees as well as challenges faced by healthcare workers in delivering high-quality care. Finally, the role of digital health and mental health interventions were highlighted as well as culturally-sensitive training for healthcare workers.